Privacy Policy 3333bet – Our Commitment to Protecting Your Data

1 Information We Collect

When you register and use the 3333bet platform, we collect several categories of information to ensure a secure, seamless, and personalised service. The information we collect is divided into three main categories:

Information You Provide Directly:

• Full name as it appears on your official identification document
• Active email address and phone number
• Date of birth for minimum age verification of 18 years
• Current residential address
• Copies of your identity card, passport, or other KYC documents as requested
• Bank account or digital wallet information for deposit and withdrawal purposes
• The username and password you create for your account

Information Collected Automatically:

• IP address and general geographic location information
• Device type, operating system, and browser version used
• Records of in-platform activity, including betting logs, deposits, and withdrawals
• Login session time and duration
• Pages visited and navigation patterns within the platform

Information From Third-Party Sources:

• Identity verification from the KYC service providers we use
• Transaction information from authorised payment processors
• Security review data from registered fraud prevention systems

2 How We Use Your Information

The information collected is used responsibly and only for legitimate purposes. 3333bet uses your data in the following contexts:

We do not use your personal data to make automated decisions that could affect your rights without manual review by our team. Any profiling we carry out is strictly limited to security and fraud prevention purposes.

3 Sharing Information With Third Parties

3333bet is committed to not sharing your personal information with third parties except in the following circumstances, and only to the extent necessary for those purposes:

• Authorised service providers — including payment processors, KYC verification platforms, and technology infrastructure providers directly involved in the operation of our platform. All such third parties are bound by strict confidentiality agreements.
• Legal requirements — where required by law, court order, or a competent regulatory authority, we will disclose the necessary information only to the extent required.
• Protection of legitimate interests — in cases of suspected fraud, money laundering, or serious security threats, relevant information may be shared with the appropriate authorities.
• Business transfers — in the event of a company merger, acquisition, or asset sale, user information may be transferred to the successor entity, subject to the same privacy commitments.

We do not share your data with advertising companies, data brokers or any third party for marketing purposes. This is a policy we uphold without exception.

4 Cookies & Tracking Technologies

The 3333bet platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below are the types of cookies we use:

• Essential Cookies — required for the platform to function properly, including login session management, language preferences, and security. These cookies cannot be disabled without affecting core platform functionality.
• Performance Cookies — collects anonymous information about how users interact with the platform, enabling us to identify pages that need improvement and refine the overall user experience.
• Functional Cookies — stores your preferences such as display theme, notification settings, and game preferences so you do not need to reconfigure them each time you log in.
• Analytics Cookies — helps us understand platform usage patterns in aggregate and anonymous form, used solely for internal product development purposes.

5 Data Security

The security of your personal data is a responsibility we take very seriously. 3333bet implements multiple layers of technical and organisational measures to protect your information from unauthorised access, misuse or loss:

• 256-bit SSL/TLS encryption for all data transmissions between your device and our servers
• Passwords are stored as irreversible hashes using the bcrypt algorithm
• Intrusion detection and prevention systems (IDS/IPS) operating 24 hours a day
• Strict internal access controls — only staff with a legitimate operational need may access user data
• Regular security audits and penetration testing conducted by independent third parties
• Established incident response procedures, including notification to affected users within 72 hours in the event of a data breach
• Encrypted data backups stored at geographically separate locations

6 Your Rights as a User

As a 3333bet member, you have full rights over your personal data. We respect and facilitate the exercise of the following rights:

• Right of Access — you have the right to request a copy of all personal information we hold relating to your account. Requests will be processed within 30 business days.
• Right to Rectification — if you find that information we hold is inaccurate or out of date, you may request a correction at any time via account settings or customer support.
• Right to Erasure — you may request deletion of your personal data, subject to our legal obligations to retain certain records for financial regulatory purposes.
• Right to Object to Processing — you may object to the use of your data for direct marketing purposes at any time without needing to provide a reason.
• Right to Data Portability — you may request your data in a machine-readable format for transfer to another service provider should you wish to do so.
• Right to Withdraw Consent — for processing that relies on your consent, you may withdraw that consent at any time, though this does not affect the validity of processing that took place prior to withdrawal.

To exercise any of the above rights, contact our privacy team via Live Chat or email at [email protected]. All requests will be acknowledged within 48 hours and resolved within the timeframe required by applicable law.

7 Data Retention

3333bet retains your personal data only for as long as needed to fulfil the original purpose of collection or as required by law. The following are general retention period guidelines we adhere to:

• Active account data — retained for the duration of your active account and for a reasonable period after account closure to allow resolution of any outstanding transactions.
• Financial transaction records — retained for a minimum of seven (7) years as required by applicable financial and anti-money laundering regulations.
• KYC Documents — retained for the duration of the active account and for at least five (5) years after account closure in accordance with regulatory requirements.
• Customer support communication logs — retained for two (2) years to assist with dispute resolution and service improvement.
• Marketing and communications data — retained until you withdraw consent or close your account, whichever comes first.

Once the retention period expires, your data will be securely deleted or anonymised using procedures that ensure the data cannot be recovered. This process is carried out periodically by our data management team.

8 Third-Party Links & Services

The 3333bet platform may include integrations with third-party services required for our operations, such as payment processors and identity verification providers. It is important that you understand the following:

• Every third-party provider we use has its own privacy policy governing how they handle data. We recommend that you read the relevant third-party privacy policies.
• 3333bet is not responsible for the privacy practices of independent third-party providers; however, we only work with providers that meet recognised security and privacy standards.
• All third parties that receive data from us are bound by data processing agreements that set strict security conditions and usage limits.
• For payment integrations, your card or bank account information is never stored directly in 3333bet's systems — it is handled entirely by a PCI DSS-certified payment gateway.

9 Changes to This Privacy Policy

3333bet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data. When changes occur, we will take the following steps:

• Updating the "Last Updated" date at the top of this document promptly
• Displaying a clear notice on the platform's home page for a minimum period of 14 days for significant changes
• Sending notifications to all members via their registered email address when major changes affecting privacy rights occur
• For highly material changes, we may request your re-confirmation of consent before you continue using the platform

Your continued use of the 3333bet platform after any Privacy Policy changes take effect will be considered your acceptance of the updated terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.

We encourage you to review this page regularly, at least once every three months, to stay informed about how we protect your information.

10 Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to help. You can reach us through the following channels:

• Live Chat — available 24 hours a day, 7 days a week directly within the 3333bet platform. This is the fastest way to get an immediate response.
• Email — send your privacy enquiries to [email protected]. We aim to respond within 48 business hours.

When contacting us regarding privacy matters, please include your account username (not your password) and a clear description of your request so we can assist you more efficiently and accurately.